1. INFORMATION WE COLLECT
How we collect your information will depend on how you interact with and access our websites, such as via computer, mobile device, or other technology.
1.1 Information You Provide to Use
We collect information that you provide to us as part of your interactions with or communications about our services or our websites. This will include when you register for an account through our website or make inquiries about our service via our websites or by email. Personal information we may collect from you includes, but is not limited to, your name, email address, telephone number, address, or other demographic-related information.
1.2 Information We Automatically Collect
We may use various technologies such as cookies, pixel tags, web beacons, web server logs, and other similar technologies to collect certain non-personal information about visitors to, and users of, our websites and interactions with our emails and advertisements, and to allow us to keep track of analytics and certain statistical information.
Depending on the device you use to access our websites, we may automatically collect information from that device, which includes your Internet protocol address or other unique device identifiers for mobile devices, browser type, device type, operating system, or geolocation information, phone model, phone operating system, and the domain name from which you accessed our websites. We also may collect information about your use of our websites, including: the date and time you visit the websites; the areas or pages of the websites that you visit; the amount of time you spend viewing or using the websites; the number of times you return to the websites; other click-stream or site usage data; messages that you open, forward or click-through to our websites; information about the websites you were visiting before you came to our websites and after you leave the websites; and your use of features or applications on the websites.
1.3 Information Obtained by Other Sources
We may obtain information from other trusted sources to update or enhance information that you provide to use or that we collect automatically.
2. HOW WE USE YOUR INFORMATION
We may use the information collected from and about you for several purposes, which include, but are not limited to:
- Providing you with a requested service;
- Responding to an inquiry initiated by you;
- Enhancing the service we provide to you;
- Authenticating your identity;
- Providing you with customized content or targeted offers;
- Contacting you with information and offers from us or on behalf of our partners and affiliates;
- Securing our website, which includes detecting and prevent fraud; and
- Using your data in an aggregated non-specific format for analytical and demographic purposes.
3. HOW WE SHARE YOUR INFORMATION
3.1 Sharing with non-law enforcement third parties
We do not disclose or sell any of your personal information with any unaffiliated third parties without your consent. We may share information with our affiliates for business, marketing, operational, or promotional purposes. We may share your information with third party service providers that provide business, professional or technical support functions for us, help us operate our business and websites, or administer activities on our behalf.
3.2 Sharing with law enforcement and government entities
We may share your information in response to a subpoena, court order, government request or investigation, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
4. HOW WE SECURE YOUR INFORMATION
We implement reasonable technical, physical, and administrative measures to protect your personal information from loss, misuse, unauthorized disclosure, or alteration. While we implement reasonable measures to keep your information safe, no security measure is 100 percent secure. We cannot guarantee that, despite our best and reasonable efforts, our measures will prevent every unauthorized attempt to access, use or disclose personal information.
5. YOUR PRIVACY CHOICES AND OPT-OUT
We value all current and perspective customers and want to honor requests you make about your personal information. If you wish to opt-out of communications from us, have questions about how we may collect and use your information, or update information that we may have about you:
For DTV America, please contact us via phone at 954-606-5486 ext. 1005 or by submitting a message on our website at http://dtvamerica.com/contact/.
Additionally, email communications will include an “unsubscribe” option that you can utilize to opt-out of email communications from us.
6. INTERACTIONS WITH OTHER WEBSITES OR SERVICES
Our websites may include links to other third-party websites, applications, or services, which may have privacy policies that differ from our own. We are not responsible for any practices from those third parties and encourage you to review their privacy policies to understand how they may collect, use, secure, and share your data.
7. NOTICE FOR CALIFORNIA RESIDENTS
We conduct business in the state of California, however we neither buy, receive, or sell the personal information of 50,000 or more California residents, households, or devices; nor derive 50 percent or more of our annual revenue from selling California residents’ personal information.
8. NOTICE ON THE COLLECTION OF INFORMATION FOR CHILDREN UNDER THE AGE OF 13
We do not direct our services or websites to children under the age of 13. We do not knowingly collect any personal information from children under the age of 13. If we become aware of a child under the age of 13 providing us with personal information, we will take every reasonable measure to remove the information from our records, unless retention of such information is required by an applicable law or regulation.
Effective Date: 9/30/2022